Terms of service

Last updated 25 October 2026

The service

DigiZone replies to WhatsApp messages on your behalf using the information you provide. Replies are generated by AI and can contain mistakes. You are responsible for keeping your information accurate and for confirming every booking yourself. DigiZone never confirms bookings or takes payments from your guests.

Plans and payment

Plans are billed monthly or yearly in advance through Stripe. You can cancel with 30 days’ notice from your billing page. WhatsApp message fees charged by Meta above the free monthly allowance are passed on at cost.

Acceptable use

You must follow WhatsApp’s Business and Commerce policies, only message guests who contacted you or agreed to hear from you, and not use DigiZone for spam, illegal goods or misleading offers. We may suspend accounts that put the shared WhatsApp connection at risk.

Liability

To the extent the law allows, our total liability is limited to the fees you paid in the three months before a claim. We are not liable for lost bookings caused by WhatsApp, Meta or internet outages.

Contact

hello@digizone.lk