Your guests message at 2 a.m. Now someone answers.
DigiZone replies to WhatsApp inquiries for your guesthouse or tour business, using your own rates and policies. When a guest wants to book, you get the details and confirm with one tap.
Lagoon View Guesthouse
Replies instantly
- Hi! Do you have a double room 12–15 March for two? Can you pick us up from the airport?2:14 AM
- Hello! Our AC double room is LKR 11,500 a night with breakfast. Airport pickup is LKR 3,500, about 20 minutes. Shall I send your 12–15 March request to the team to confirm?2:14 AM
- Yes please. We land at 6:40 AM, name is Anna Weber.2:16 AM
- Thank you, Anna. Your request for 12–15 March, two guests, pickup at 6:40 AM is with the team. They’ll confirm shortly.2:16 AM
- Owner notified: new booking request to approve
It handles the questions you answer twenty times a day.
Answers from your own information
Room rates, check-in times, pickup prices, directions, what’s included. You write it once in your dashboard. The assistant never guesses beyond it.
Sends you booking requests
It collects dates, guests and names, then passes the request to you. You check availability and approve, and the guest gets your confirmation on WhatsApp.
Steps aside when it should
Complaints, refunds, special requests or anything it isn’t sure about go straight to you, with the whole conversation in front of you.
Live in a day
We visit and set it up
In about an hour we enter your rooms, prices and policies with you, in your words.
Connect your WhatsApp number
You approve the connection in Meta's own screens. We never see your Facebook password.
Run a free 30-day pilot
Watch it answer real guests. At the end you see how many inquiries it handled, then decide.
Pricing
Monthly, cancel with 30 days’ notice. Pay yearly and get two months free.
Starter
For a single guesthouse or tour operator.
LKR 6,900 / month
- Up to 250 guest conversations a month
- Replies in English
- Booking requests you approve
- Shared inbox with takeover
Pro
For busier properties and multi-day tour businesses.
LKR 12,900 / month
- Up to 700 guest conversations a month
- English, Sinhala and Tamil
- Everything in Starter
- Weekly activity report
- Priority support
One-time setup fee of LKR 15,000, waived for our first ten businesses.
Questions owners ask
Will it make up prices or promise rooms I don't have?
No. It answers only from the rates, policies and details you enter. If a guest asks something that isn't there, it tells them your team will confirm and flags the chat for you. It never confirms a booking. You approve every request.
Can I reply to guests myself?
Yes. Every conversation is in your inbox. Tap Take over and the assistant stays quiet in that chat while you handle it.
Do I keep my WhatsApp number?
Your number stays yours. During setup we check whether it can stay on the WhatsApp Business app at the same time. If it can't, we connect a second number just for guest inquiries.
Which languages does it reply in?
English on every plan. Sinhala and Tamil replies are included on Pro.
Are there WhatsApp charges on top?
Meta, which runs WhatsApp, includes 1,000 replies a month per number. Most small guesthouses stay under that. Above it, Meta's per-message fee is passed on at cost and shown on your invoice.
What happens to my guests' messages?
They're stored encrypted in transit and at rest, visible only to you and your staff, and used only to run your front desk. They are never sold or used to advertise. You can ask us to delete them at any time.
Try it free for 30 days
Leave your details and we’ll message you on WhatsApp to arrange a visit. Pilots are open to guesthouses, villas, small hotels and tour operators in the Negombo and Colombo area.